Your Jinko Warranty
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Our Easy 6-Step Claim Process
Confirm the issue is covered under the warranty
and not excluded
(eg; misuse, normal wear).
Locate the receipt, serial number, and any maintenance records.
Take clear photos or
videos demonstrating
the defect.
Contact us in writing or
via our online claim form
to initiate the claim.
The unit may need to
be assessed by an
authorised service agent
Once approved, Jinko will repair the item or provide a replacement.